Downloadlimit

[kgjoe2010]

I have to say, this is the main reason I haven't committed to becoming a standing member - the daily download limit just doesn't accommodate the reality of 4K video file sizes. I have found that you guys have pretty good content and I want to commit to being a regular member, however I have fallen foul of exceeding the 6GB daily limit a number of times and then find I am banned for the following day. I appreciate this may not be the easiest balance to strike, but I wanted to be fair and just put it out there in the hope that you could reflect on it.

Thanks and good work on your sites

[John]

Originally Posted by kgjoe2010

I have to say, this is the main reason I haven't committed to becoming a standing member - the daily download limit just doesn't accommodate the reality of 4K video file sizes. I have found that you guys have pretty good content and I want to commit to being a regular member, however I have fallen foul of exceeding the 6GB daily limit a number of times and then find I am banned for the following day. I appreciate this may not be the easiest balance to strike, but I wanted to be fair and just put it out there in the hope that you could reflect on it.

Thanks and good work on your sites

The reason we have the limit is to keep on top of our hosting bill which is our single biggest monthly expense, our hosters never shut off the service which is good, but you have to pay for the bandwidth we use in delivering content to customers.

I understand it is a huge pain for those users that hit that but as an example, 12 full 4K videos would get you close to the limit, there are also other things that play a factor as the system we use adds the file size to your download count from the moment you click it to download or watch so we advise people not to run multiple downloads at once or use download managers because the system could inadvertently block you before your content has fully downloaded.

All the 'playable' media on the site is in SD, much smaller file sizes so you could probably watch around 60 x SD vids in a session, so in some cases, we suggest members preview in SD before deciding what they want in 4K but it really is up to members to do what works best for them.

In reality, perhaps less than 0.7% of our members ever hit the download limit on any given day but we certainly understand the frustration if you do hit it. We are looking at ways to improve the system such as warnings to a user before they hit the limit, perhaps throttling users once they hit the limit so they can still access content but only in SD format and at a slower speed, these are all things that we are considering

I hope that helps

cheers
John

[xxxx81]

@John's problem with the traffic limit is that most people keep going a day later until they have everything they want, at least I do. So you have to pay the traffic anyway. On the other hand, this traffic limit has often kept me from joining again because I just didn't have the time or the desire to do this to myself.Which finally means lost income for you again, because I am for sure not the only one who thinks so.

[satinfun]

Perhaps you need to increase your preview sections. That is, make video previews longer and more
screenshots about the video. This way people/members can have a strong idea about the videos they
are interested in before actually downloading them. Hope this will save the download limit.